What is live help?

Live help enables you to talk to one of our operators over the internet for instant help and advice. All our operators are trained members of our sales team.

How do I use Live Help?

If you click on the live help logo on our web site, it will open up a small window which gives you the option of either:-

1. Opening chat with one off our operators. (Only available if our sales team are online, otherwise you will have to leave a message)
2. Leave a message for the operator to get back to you, either by email / phone or live chat.

Is live Help Safe?

Live help is a secure service, only are trained staff have access to this service.

Is live Help secure?

We will never ask you for personnel information, you should not send us personnel information like credit card details over this service.

Do I need special software on my computer?

You do not need to download anything, our website talks to you using your web browser.